Set up appointment notifications

Notifications are the core of Povidomlyaka: when something happens to an appointment in Altegio — a booking, a reminder, a change — Povidomlyaka can message the client. You choose which events send a message and what each message says.

Notifications are triggered by Altegio, so setup has two parts: turn the event on in Altegio, and set the text in Povidomlyaka.

Turn on the events in Altegio

1. In Altegio, open Settings → Notifications → Notification types.

2. Enable the notification types you want Povidomlyaka to send, such as booking confirmation and visit reminder.

📷 Screenshot: Altegio → Settings → Notifications → Notification types, with types enabled.

Set the message text in Povidomlyaka

1. Open Integrations → Altegio → Open → Integration.

2. Click Notification settings.

3. For each event, edit the message. Use the available variables (for example, client name, date, and time) so each message is personal.

4. Save your changes.

📷 Screenshot: the Notification settings screen with a message template and variables.

Good to know

• Messages are sent through your cascade, so each client is reached on the first channel available to them.

• Keep messages short and clear — they may be delivered as SMS, which has a length limit.