Billing

What is a channel group (branch) and how billing works

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Povidomlyaka prices mention a "branch". In your account and in billing, a branch is one channel group: a set of connected channels that send your messages. For example, one Telegram number and one WhatsApp number.

What a channel group is

  • A channel group is your set of sending channels: Telegram, WhatsApp, SMS. Each group has its own cascade order.

  • One group can have, for example, one Telegram and one WhatsApp. To connect a second WhatsApp number, you need a second channel group.

  • One group can serve one or several Altegio branches. If all your salons send reminders from one number, you need one group.

How billing works

  • You pay for each channel in each channel group. WhatsApp or Telegram costs 750 ₴ or €15 per month, both together cost 1,250 ₴ or €25.

  • Each additional channel group gets −10%, up to −30% in total.

  • The price does not depend on the number of staff, clients, appointments or messages.

Examples

  • One salon, Telegram and WhatsApp. One channel group: 1,250 ₴ or €25 per month.

  • Two salons, each with its own Telegram and WhatsApp. Two channel groups. The second group costs 10% less: 1,125 ₴ instead of 1,250 ₴.

  • One salon, two WhatsApp numbers, for example one for the front desk and one for a stylist. These are two channel groups, and the second one gets −10%.

  • Three Altegio branches, one shared Telegram number. One channel group serves all three branches: 750 ₴ or €15 per month.

Good to know

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